Terms of Service
Calmer pets. Happier homes.

Terms of Service

Overview

This website is operated by H2M COM LLC, doing business as TheraPetMD (“we,” “us,” or “our”). We provide this website—including all information, tools, and services available from it—to you (“the user”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available via hyperlink.
These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all the terms and conditions, you may not access the website or use any services.
If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms of Service on this page at any time.
We reserve the right to update or modify any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of the website following such changes constitutes acceptance of the updated Terms.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.


SECTION 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
You must not transmit any worms, viruses, or destructive code.
A violation of these Terms may result in immediate termination of your access to our Services.


SECTION 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.
Headings are included for convenience only and do not limit or affect these Terms.


SECTION 3 – Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.
We may modify site content at any time but are not obligated to update it. It is your responsibility to monitor changes.


SECTION 4 – Modifications to Services & Pricing

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice and without liability.


SECTION 5 – Products or Services

Some products or services may be available exclusively online and may have limited quantities.
All returns and exchanges are governed by our Return Policy.
We make every effort to display product images and colors accurately, but we cannot guarantee that your monitor’s display will be precise.
We reserve the right to limit product sales by person, region, or jurisdiction, and to modify descriptions or pricing at any time.


SECTION 6 – Billing & Account Information

We may limit or cancel orders at our discretion.
You agree to provide accurate, complete, and current purchase and account information. It is your responsibility to update your information, including your email, address, and payment details, to ensure proper transactions.


SECTION 7 – Third-Party Tools

We may provide you with access to third-party tools over which we have no control or responsibility.
You acknowledge and agree that we provide access “as is” without any warranties or conditions.
Use of such tools is at your own risk and subject to the third-party’s terms.


SECTION 8 – Third-Party Links

Certain content, products, or services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of such materials.
Links to third-party websites are provided for convenience only and are used at your own risk.


SECTION 9 – User Comments & Submissions

If you send us ideas, feedback, or other materials (collectively, “submissions”), you agree that we may edit, copy, publish, or use them without restriction or compensation.
We may monitor or remove content we find inappropriate, offensive, or in violation of these Terms.
You are solely responsible for your submissions.


SECTION 10 – Personal Information

Your submission of personal information through the site is governed by our Privacy Policy.


SECTION 11 – Errors, Inaccuracies & Omissions

Occasionally, there may be errors or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct these and update information at any time without prior notice.


SECTION 12 – Prohibited Uses

You are prohibited from using the site or its content for:

  • Any unlawful purpose;

  • Violating any laws or regulations;

  • Infringing upon intellectual property rights;

  • Uploading or transmitting viruses or malicious code;

  • Collecting personal information of others;

  • Engaging in spam, phishing, or other harmful acts.

We reserve the right to terminate your use of the Service for violating any of these prohibitions.


SECTION 13 – Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, or error-free.
The Service and all products are provided “as is” and “as available” without warranties of any kind.
In no case shall H2M COM LLC, our affiliates, or our employees be liable for any damages arising from your use of the Service.


SECTION 14 – Indemnification

You agree to indemnify and hold harmless H2M COM LLC, its affiliates, employees, and agents from any claim arising from your breach of these Terms or violation of any law or third-party rights.


SECTION 15 – Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall continue in effect.


SECTION 16 – Termination

These Terms are effective unless and until terminated by either you or us.
We may terminate your access if you violate any part of these Terms. You remain liable for all amounts due up to termination.


SECTION 17 – Entire Agreement

These Terms and any policies posted by us constitute the entire agreement between you and H2M COM LLC and supersede all prior agreements or communications.


SECTION 18 – Governing Law

These Terms and any related agreements shall be governed by and construed in accordance with the laws of the State of Wyoming, United States.


SECTION 19 – Company Information (Corporate Disclosure)

Legal Entity: H2M COM LLC
Registered Address: 30 N Gould St, Sheridan, WY 82801, United States
Company Registration / EIN: 38-4131235
Governing Jurisdiction: State of Wyoming, United States


SECTION 20 – Changes to Terms

We may update these Terms at any time by posting revisions on this page.
Your continued use of the site after updates constitutes acceptance of those changes.


SECTION 21 – Contact Information

Questions about these Terms should be sent to: support@therapetmd.com


SMS/MMS Mobile Message Marketing Terms

By opting into the TheraPetMD mobile messaging program, you agree to receive recurring marketing text messages.
Consent is not a condition of purchase.
Message and data rates may apply.

To opt out, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT (a confirmation message may follow).
For help, text HELP or email support@therapetmd.com.

You must notify us if you change your mobile number.
Messages may include promotions, product updates, or reminders.
This program may not work with all carriers or in all regions.
You must be at least 13 years old to participate (under 18 requires parental consent).
Do not send or respond with illegal, harmful, or offensive content.


Dispute Resolution

Any disputes arising from or related to these Terms shall be resolved by binding individual arbitration in Sheridan, Wyoming, United States.
Class actions or collective proceedings are not permitted.
This arbitration agreement survives termination of your participation in the program.

We reserve the right to modify these terms at any time. Continued participation in the program constitutes acceptance of the updated terms.